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FAQs

Q I have downloaded and installed EazyEFT and when I run it, it prompts me for a user name and password. What username/password should I use ?
 
A The default user name = ADMINISTRATOR and the default password = admin. Please note that the user name will always be in capitals, but that passwords are case sensitive. You are advised to change this to something else as soon as possible. Also, if the system has previously been installed then please contact your system administrator for your own unique name and password.  
Blue Pixel
Q Sometimes when deleting a record I get the message "This record is referenced in another table. To prevent it from being selected from other screens, mark it Out Of Use". What does this mean ?
 
A This means that the particular record that you are trying to delete has been used previously and cannot be deleted. However if you are sure that you no longer wish to use this particular record then check "Out of use" field. Once saved this will make this record unavailable on drop down lists on other screens. All previous data input will not be affected. Out of use records will still be available on the appropriate maintenance screen and are highlighted in red. If at some point in the future you wish to make an out of use record available again then just uncheck "Out of use" field and save.
Blue Pixel
Q On some of the maintenance screens there is a "More" button. What is this for ?
 
A Clicking on this button will show you who created this record and the date and time that they did so. It will also show you the date and time that this record was last modified and the user responsible.
Blue Pixel
Q If I have more than one window opened within the application how can I quickly switch between them ?
 
A You can use Alt+W to show which windows you have opened. Then press the number of the required window (e.g. 1,2,...) or you can use Ctrl+Tab to alternate between all open windows.
Blue Pixel
Q What is the difference between "Save" and "Save/Clear" ?
 
A  If you click on "Save" all the details that you have entered will be saved and the details will be left on screen. This may be handy for example, where you are going to be away from your computer for a short while and would like to save your work, but would like to know where you left off when you return. If on the other hand you click on "Save/Clear" all the details that you have entered will be saved and the screen will be cleared ready for you to new details.  
Blue Pixel
Q When I view a report on screen it tells me there are nnn  number of pages. However when I print the report there are considerably less pages. Is this correct and if so why ?
 
A Yes, this is correct. The reason is that when you view a report on screen the number of pages actually refers to the number of screens that are required to show the full report. This should always be less than the number of pages required to print out the report as we can print more information on a single A4 page than we can display on screen. If you would like to know how many pages are required to print out a particular report then click on "Print Preview" and the total pages will be shown as you scroll through the report. Similarly if you wanted to print out only one particular page of a report then you should use print preview to get the correct page number before printing.
Blue Pixel
 

 
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